Quick Note:

Our medical team is available to assist you with any questions regarding your progesterone prescription. For inquiries related to test kits, Natural Desiccated Thyroid, or other supplements, please contact our Support Team. We are happy to help there.

Q: Where should I upload my medical records or lab results?

A: Currently, our portal is not equipped to handle medical records or lab results. The information required for our services is gathered through the medical intake form.

Q: How do I schedule an appointment?

A: Our physicians are available exclusively through our messaging portal. No need to schedule an appointment.

Q: How do I change my dose?

A: We will send you a followup form that makes it easy to adjust your dose or you can request a change in your portal dashboard.

Q: Should I have my levels checked before I take this?

A: Testing isn't necessary with our product and our doctors don’t currently review labs. However, we offer hormone coaching if you’l like to review labs.

Q: When will my order ship out?

A: Once approved, your order should ship from the pharmacy within 1-4 days.

Q: When will I get my next shipment?

A: If you opted for monthly shipments, you will receive your order monthly. If you opted for quarterly shipping, you will receive your order quarterly. A check-in form will be sent after 2 months or after 6 months depending on your purchase.